Contact information
Business and Customer Service Details
Contact Information
HearthLoom Home provides clear contact information for product questions, order assistance, shipping updates, return requests, privacy inquiries, and general customer service.
Brand Information
HearthLoom Home
HearthLoom Home is an independent online bedding retailer offering comforter sets, duvet cover sets, quilts, coverlets, and essential bedding for everyday homes.
Legal Operating Entity
hearthloomhome LLC
HearthLoom Home is operated by hearthloomhome LLC. Legal, transactional, payment, tax, and business records may identify hearthloomhome LLC as the merchant or operating entity.
Business Address
Denver, Colorado
hearthloomhome LLC90 W 11th Ave
Denver, CO 80204
United States
Customer Service Email
Email Support
support@hearthloomhome.comUse this address for product, order, shipping, return, refund, privacy, or general business inquiries.
Customer Service Phone
Telephone Support
(719) 205-0188Calls received outside business hours may be returned during the next available customer service period.
Customer Service Hours
Hours of Operation
Monday–Friday
9:00 AM–5:00 PM
Mountain Time
Closed on weekends and major U.S. federal holidays.
Business Address Notice
The address shown on this page is the public business contact address for hearthloomhome LLC. It should not be assumed to be a retail showroom, customer pickup location, warehouse, shipping origin, or universal return destination. Do not send merchandise or returns to this address unless it is specifically provided in the return instructions for your order.
Customer Assistance
Contact Us About
- Product sizes, colors, materials, care, or package contents
- Order confirmation, processing, cancellation, or address corrections
- Shipment tracking, delivery delays, or missing packages
- Damaged, defective, incomplete, or incorrect items
- Return, refund, privacy, policy, or general business questions
Existing Orders
Include Your Order Details
To help us review an existing order, include the following information whenever available:
- Your full name
- Your order number
- The email address used at checkout
- The product involved
- A clear description of the question or issue
Photographs of the product, packaging, shipping label, or damage may be requested when needed to review a delivery or product issue.
Response Information
When to Expect a Response
Customer messages are reviewed during regular business hours. We aim to respond within one to two business days. Requests received during weekends, holidays, carrier disruptions, or periods of increased order volume may require additional time.
Customer Contact Options
Choose the Most Convenient Method
Protect Your Personal and Payment Information
Do not send complete payment-card numbers, online banking passwords, Social Security numbers, tax-identification numbers, government identification documents, or customer-account passwords by ordinary email or through the contact form. HearthLoom Home will not ask you to disclose your account password by email.
Legal business disclosure: HearthLoom Home is operated by hearthloomhome LLC, 90 W 11th Ave, Denver, CO 80204, United States. The customer-facing brand name is HearthLoom Home. Legal, payment, tax, order, or transaction records may display hearthloomhome LLC as the operating merchant.